Eligibility and application

Welcome Providers

Becoming a child care provider with CCS not only helps to improve the quality of life for our community, it also provides many benefits. Some of the advantages of being a CCS provider are:

  • Receive training and technical assistance to deliver quality care and education,
  • Receive direct payment for child care services,
  • Participate in the Texas Rising Star program to enhance delivery of care and education,
  • Receive inclusion services,
  • Providers receive paid holidays for CCS referred children.


With your help, we can ensure qualifying children and families have access to childcare at an affordable cost. You will have the opportunity to strengthen families and your community by partnering with Workforce Solutions Alamo to provide child care to working families.  Once qualified, CCS children receive care by giving parents the option of choosing YOU as their Child Care Provider.


Regulated child care providers, a provider caring for an eligible child in a location other than the eligible child’s own residence, and one of the following:

  • Licensed by the Texas Child Care Regulations (CCR)
  • Registered with CCR
  • Operated and monitored by the United States military services
  • Relative child care providers are an individual who is at least 18 years of age, and is, by marriage, blood relationship or court decree, one of the following:
    • The child’s grandparent
    • The child’s great-grandparent
    • The child’s aunt
    • The child’s uncle
    • The child’s sibling (if the sibling does not reside in the same household as the eligible child)

Once a CCS Provider

  • You will be assigned a designated staff member to work with.
  • You will be paid at the Board Maximum Reimbursement Rate or your Published Rate, whichever is lower.
  • You can apply to become a Texas Rising Star (TRS) provider and earn even higher reimbursement rates.
  • As a regular provider you will be paid 12 holidays per year. TRS Providers are paid 15 holidays per year.
  • Nationally Accredited? Some National Accreditations allow you to become TRS certified at the highest level immediately after submitting a TRS application.
  • You can grow your business!  Expansion grants are available to eligible providers.
  • You can increase diversity by serving more children from your community.
  • Mentors are available to providers interested in the Texas Rising Star (TRS) certification.


Workforce Solutions Alamo often offers some resources that can assist a Provider and its staff in reaching their highest professional potential.  Some resources may include, based upon availability:

  • T. E.A.C.H.scholarship fee assistance
  • Funding for the Child Development Associate (CDA) Credential™
  • Free or cost-effective training opportunities for you and your staff
  • Stipends, Grants and/or Scholarships
  • Material purchases

Potential CCS providers must:

  • Have a current license from Child Care Regulations as a child care center, licensed child care home or a registered child care home or Operated and monitored by the United States Military Services. If you do not have a valid license; please contact Child Care Regulations at 210-337-3399.
  • Not have an outstanding balance owed to the CCS Program.
  • Not be debarred from any other State or Federal Programs. 
  • CCS regulated programs must meet Entry Level Designation at the time a CCS Provider Agreement is initiated and have 24 months from that date to achieve Texas Rising Star level certification.

Sign-Up Process

  1. Submit a Provider Packet online at https://www.cognitoforms.com/WSAChildCare/providerpacket1 or contact CCS for a paper packet
  2. Submit required documents:
    • License from Child Care Regulations
    • Published rates on Letter Head
    • Document to validate ownership of the child care facility (DBA or Assumed Name Certificate)
    • Federal Employer Identification (EIN) or Social Security card (absent an EIN)
    • Current Texas driver’s license (for Child Care Homes)
    • Parent Handbook that relates to your services
    • Signed letter from current bank to validate account owner (include routing and full account number)
    • W9 Form https://www.cognitoforms.com/WSAChildCare/W9
  3. CCS Provider staff will review the forms for accuracy and completion.
  4. The Rate Calculation Worksheet will be completed by CCS staff and sent for signature.

Note: Documents not submitted through the online form can be submitted by: faxing to (210) 277-2718, e-mailing to providers@wsalamo.org or bringing/mailing clear copies to 9725 Datapoint Dr. Suite 200, San Antonio, 78229.

Return documents by postal mail, email, in person or fax:
Child Care Services
(Attn: Provider Services)
9725 Datapoint Dr. Suite 200
San Antonio, TX 78229
Fax (210) 277-2718

Once the provider packet and documents have been received; a review process will be initiated.  If anything is needed; you will be contacted.  You may view a copy of the Provider Regulated handbook here.


  • Infant – 0 to 17 months
  • Toddler – 18 to 35 months
  • Preschool – 36 to 71 months
  • School-age – 72 months to 13 years

Current Maximum Reimbursement Daily Rates (PDF)


Providers must abide by all requirements as listed in the signed Provider Agreement.

Collecting Parent Share of Cost

  • Are responsible for collecting the parent share of cost as assessed before child care services are delivered
  • Are responsible for collecting other child care funds received by the parent
  • Report in a timely manner instances in which the parent fails to pay the parent share of cost


Prior to October 1st of each year, Providers will need to submit their list of holidays and business closures. Parents must be notified of holiday schedules at least two weeks in advance.
In addition, Providers must notify CCS within five business days when they are closed due to extenuating circumstances, such as icy roads (when the local school is also closed for that day), fire, electrical or gas outage, etc. These dates will be recognized as closed business days that will not affect the total number of allowable absences for the child.

Change in Rates

If Provider Published Rates change, the Provider will inform CCS within the timeframe required and provide a copy of the written rates to CCS.  If the Board Maximum Reimbursement Rates change, CCS will inform the Provider within the timeframe required.

Electronic Communication

Electronic communication should not be used to solicit or sell products or services that are unrelated to the Company’s business, distract, intimidate, or harass WSA/CCS or third parties.  In addition, electronic communication is subject to applicable state and federal laws and WSA/CCS policies and procedures on confidentiality.  Using electronic communication to transmit racist, sexist, threatening, or otherwise objectionable or illegal material, defined as any visual, textual, or auditory entity, file, or data, is strictly prohibited. If you violate any of the above policies, you could be subject to corrective action including the termination of the provider agreement.

Quality Care

CCS encourages parents to choose a provider who meets quality child care standards. Choosing a high-quality program can have a significant impact on a child’s readiness for success in kindergarten and later grades.

  • Texas Government Code §2308.3171 defines a “quality child care indicator” as any appropriate indicator of quality services, including if the provider is:
    • A Texas Rising Star (TRS) certified provider;
    • Accredited by a nationally recognized accrediting organization approved by the Texas Workforce Commission;
    • Kindergarten Readiness System certified; or
    • Participating in the Texas School Ready! Project

Texas Rising Star

TRS Provider certification is a process for improving the quality of child care services provided in Texas. A TRS Provider is a child care provider that has an agreement with Child Care Services (CCS) to serve Texas Workforce Commission (TWC) Scholarship children and that meets requirements that exceed the State’s Minimum Licensing Standards for child care facilities. The TRS certification system provides graduated levels of certification as providers meet progressively higher certification requirements. Certification as a TRS Provider is available to Licensed Center, Licensed Child Care Home, and Registered Child Care Home providers who meet the certification criteria. The process improves the quality of child care provided, not only to TWC Scholarship children, but to all children enrolled in certified facilities. TRS certified providers are eligible for an enhanced reimbursement rate.

  • To learn more about Texas Rising Star and to submit an Interest Form, please visit: texasrisingstar.org
  • Click here for TRS Guidelines.

Nationally Recognized Accreditation Organizations

  • National Association for the Education of Young Children
  • National Early Childhood Program Accreditation
  • National Accreditation Commission for Early Care and Education Program
  • Association of Christian Schools International
  • National Association for Family Child Care
  • Council of Accreditation (formerly the National After School Association)
  • Cognia (formally AdvancED Quality Early Learning Schools)

Texas School Ready

The Texas School Ready! (TSR!) critical instructional components of TSR! include: research-based curriculum, ongoing professional development through classroom mentoring, and progress monitoring of children through personal digital assistant devices.

Quality Partnership Initiative

The Quality Partnership Initiative is designed to increase the number of and access to high-quality early education and school-age care in the Alamo region. We focus on child care program support through quality mentoring, training, and education in order to help your program reach its goal of achieving and maintaining Texas Rising Star Certification. The benefits of our program include one-on-one mentoring, technical assistance, priority for professional development opportunities, as well as financial incentives. To get started on a path of continuous quality improvement, please click on the links for the provider letter and mentoring application.

Please call 210-582-1554 or email trs_mentors@wsalamo.org if you’re interested in becoming a TRS provider in the Alamo region.


FREE Business Coaching for Center-Based and Home Child Care Programs:

The Texas Workforce Commission (TWC)  has launched a FREE business coaching program in partnership to support child care providers with strategies to stabilize and strengthen your business.

The Texas Child Care Coaching Team is providing free assistance to any child care provider in the state. Child care providers can register for FREE coaching here.


Providers can receive support with a variety of topics:

  • Securing federal relief funding;
  • Support with loan forgiveness and debt repayment applications;
  • Budgeting;
  • Marketing;
  • Improving payment and collections;
  • Reducing costs;
  • Strengthening systems;
  • Staffing strategies;
  • and more!

Texas Child Care Availability Portal

The Texas Child Care Availability Portal is a state-wide system provided by TWC and allows parents to search and filter for child care programs in their area.  Child care programs are encouraged to regularly update their program’s enrollment availability for ages served.

If you need additional assistance on setting up your Texas Child Care Availability Portal please click below.





Training Opportunities & Resources

  • Go to the ReadyKidSA website readykidsa.com. Click “Provider Resources”, then click on “Professional Development Calendar”.
  • Go to the Family Service Association’s website at Family-Service.org. Click on “Our Services”, then “Child Care Resource & Referral”, then “Providers”.
  • Go to the San Antonio Association for the Education of Young Children at wordpress.com. Click on Calendar.
  • Go to the Family & Consumer Science section of the Texas Cooperative Extension’s website at tamu.edu. You may also contact the Extension agent at (210)467-6575 for Bexar County, (830) 257-6568 for Kerr, Kendall, Gillespie, Bandera & Medina Counties. Call (512)393-2120 for Guadalupe & Wilson counties.
  • Go to the Southern Early Childhood Association’s website at southernearlychildhood.org
  • Go to the National Association for Regulatory Administration’s website at naralicensing.org.
  • Go to the National Child Care Association’s website at nccanet.org or call 1-800-543-7161.
  • Go to the National Association for Family Child Care’s (NAFCC) website at nafcc.org
  • Go to the Texas Licensed Child Care Association’s website at tlcca.org.
  • Go to the Council for Professional Recognition’s website at cdacouncil.org
  • Go to Texas Early Care and Education Career Development System- TECECDS (org) for the Texas Trainer Registry, which is a database of qualified trainers all across Texas in the early childhood field.
  • Go to Texas AgriLife Extension website at tamu.edu



  • Call your local law enforcement agency or 911 immediately if you have an emergency or life-threatening situation


Child Abuse and Neglect


More Information

The Texas Department of Family and Protective Services (DFPS) has a central place to report child abuse and neglect; abuse, neglect, self-neglect, and exploitation of the elderly or adults with disabilities living at home; abuse of children in child-care facilities or treatment centers; and abuse of adults and children who live in state facilities or are being helped by programs for people with mental illness or intellectual disabilities.

Texas law says anyone who thinks a child, or person 65 years or older, or an adult with disabilities is being abused, neglected, or exploited must report it to DFPS.

A person who reports abuse in good faith is immune from civil or criminal liability. DFPS keeps the name of the person making the report confidential. Anyone who does not report suspected abuse can be held liable for a misdemeanor or felony.

Time frames for investigating reports are based on the severity of the allegations. Reporting suspected abuse makes it possible for a family to get help.


Please see accordion below for FAQs.

What is Workforce Solutions Alamo (WSA) Child Care Services (CCS)?
CCS assists qualified low to moderate income families with the tuition cost of child care. CCS also provides technical assistance in early child care education and trainings to child care providers who have entered into a contract with CCS to provide care.
What is the timeframe for payment of the serviced provided?

Providers are paid every two weeks for services provided two and three weeks prior to the import date.

How is payment received?
Payments to providers are only made via electronic funds transfer (EFT) and are paid based on authorized enrollment.
What trainings are available?
WSA provides trainings on a range of early child care and education subjects. Providers are emailed information on upcoming trainings and how to register. Spaces are limited. Texas Rising Star Providers are given priory in registering.
What are inclusion services?
An increased reimbursement rate or the purchase of adaptive equipment is available to assist participating child care providers with allowing the child(ren) to have a more positive experience in the child care setting.
What is Texas Rising Star?

The Texas Rising Star Provider program offers providers the opportunity to participate in a plan to improve the quality of child care by meeting program criteria that exceed the Minimum Standards for Child Care Licensing. Texas Rising Star providers receive a higher reimbursement rate and additional paid closure days.

View the Child Care Quality Indicator List (Updated Monthly)

What are the child care provider qualifications?
Child care providers must be licensed or registered with Child Care Licensing and be in good standing with the department. Qualified child care relative providers must be listed with Child Care Licensing if care is to be provided. Qualified child care relative providers must not be listed on the Texas Sex Offender Registry.
What is a pre-kindergarten partnership?

A pre-K partnership is a collaboration formed between a public school pre-K program and one or more quality-rated child care providers, with the goal of providing high-quality care and education to eligible three- and four-year-old children.

Pre-K partnerships provide numerous benefits to families, child care programs, school districts, and open enrollment charter school networks.

Pre-K partnerships provide child care programs with the following benefits:

  • Higher enrollment and greater financial stability, as programs continue to fill classrooms for three- and four-year-old children while they also receive support and/or funding from the local school district
  • Opportunities to share knowledge and learn from a variety of teachers with different training and educational backgrounds
  • Pathways to help transition children into kindergarten at a public school
  • Increased school readiness, resources, and professional development opportunities

Get Connected

Find Your Regional Childcare Advisor
210-224-HELP (4357)

Translate »