Provider Resources
Child Abuse and Neglect
Remember as a child care provider you are a mandated reporter of child abuse and neglect.
- Report child abuse or neglect at 1-800-252-5400 or at txabusehotline.org
- For General Information please visit: Prevent Child Abuse Texas
- For Signs of Abuse please visit: Healthy Children
The Texas Department of Family and Protective Services (DFPS) has a central place to report child abuse and neglect; abuse, neglect, self-neglect, and exploitation of the elderly or adults with disabilities living at home; abuse of children in child-care facilities or treatment centers; and abuse of adults and children who live in state facilities or are being helped by programs for people with mental illness or intellectual disabilities.
Texas law says anyone who thinks a child, or person 65 years or older, or an adult with disabilities is being abused, neglected, or exploited must report it to DFPS.
A person who reports abuse in good faith is immune from civil or criminal liability. DFPS keeps the name of the person making the report confidential. Anyone who does not report suspected abuse can be held liable for a misdemeanor or felony.
Time frames for investigating reports are based on the severity of the allegations. Reporting suspected abuse makes it possible for a family to get help.
Business Coaching for Center-Based and Home Child Care Programs
Workforce Solutions Alamo has launched business coaching to support child care providers with strategies to stabilize and strengthen child care businesses. Providers can receive support with a variety of topics:
- Budgeting;
- Marketing;
- Improving payment and collections;
- Reducing costs;
- Strengthening systems;
- Staffing strategies;
- and more!