To our Kerrville and Texas Hill Country neighbors:

We’re here for you. Below you’ll find essential disaster recovery information and resources to help you through this time. Please check back often, as updates will be posted regularly. For urgent questions or support, contact us at (830) 257-3171.

To receive Disaster Unemployment Assistance (DUA):

• Apply for and exhaust regular benefits
• Be affected directly by the disaster
• File a DUA application within 60 days of the presidential declaration
• Submit proof of employment or self-employment within 21 days from the day the DUA application is filed

For the Hill Country Flooding-related disaster, applications must be submitted by September 4, 2025.

Apply for benefits online at ui.texasworkforce.org or call TWC Tele-Center at 800-939-6631 between 8 a.m. and 6 p.m., Monday through Friday. Hearing-impaired customers, dial 711 for Relay Texas.

Disaster Unemployment FAQ:
English
Spanish

TWC Disaster Unemployment Assistance (DUA)

You may qualify for DUA if you’ve experienced unemployment due to the flooding disaster and meet any of the following conditions:

• You lost your job, and that job made up more than 50% of your income.
• Your workplace was damaged, closed, or unreachable.
• You were scheduled to start a job that no longer exists.
• You became injured or otherwise unable to work.
• You became the primary breadwinner due to the death of the head of household.
• You live in, work in, or must travel through the declared disaster area.

Visit twc.texas.gov/dua to learn more and apply.

To receive Disaster Unemployment Assistance (DUA):

• Apply for and exhaust regular benefits
• Be affected directly by the disaster
• File a DUA application within 60 days of the presidential declaration
• Submit proof of employment or self-employment within 21 days from the day the DUA application is filed

For the Hill Country Flooding-related disaster, applications must be submitted by September 4, 2025.

Apply for benefits online at ui.texasworkforce.org or call TWC Tele-Center at 800-939-6631 between 8 a.m. and 6 p.m., Monday through Friday. Hearing-impaired customers, dial 711 for Relay Texas.

Disaster Unemployment FAQ:
English
Spanish

SBA Disaster Assistance Loans

The U.S. Small Business Administration (SBA) offers low-interest federal disaster loans to help with property damage and economic injury. You may be eligible if you are:

• A business of any size
• A homeowner
• A renter
• A private nonprofit organization

To qualify, you must be located in a declared disaster area and meet specific eligibility requirements based on the type of loan.

Visit lending.sba.gov/search-disaster to get started.

SBA Disaster Assistance Loans

The U.S. Small Business Administration (SBA) offers low-interest federal disaster loans to help with property damage and economic injury. You may be eligible if you are:

• A business of any size
• A homeowner
• A renter
• A private nonprofit organization

To qualify, you must be located in a declared disaster area and meet specific eligibility requirements based on the type of loan.

Visit lending.sba.gov/search-disaster to get started.