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Is My Family Eligible?

You may be eligible if you answer yes to the following 3 questions.


1. Are you a resident of one of the following counties?

Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Kendall, Kerr, Karnes, Medina, McMullen, Wilson


2. Are you:

  • a single parent working or in training/school at least 25 hours per week? OR

  • a two-parent household with both parents working or in training/school, with each parent averaging 25 hours per week?


3. Is your average gross monthly/yearly income at or below the amounts listed on the chart by family size?
*Tip: Family size includes parents and all children in the household


Waitlist Application Process

If you answered yes to the eligibility questions, please:

Complete the Waitlist Application

  • Online

  • You can request a paper version by calling CCS at (210) 230-6300


Hours of Operation

  • Office: 7:45AM to 4:45PM (Monday – Thursday)

  • Office: 7:45AM to 4:30PM (Friday)

  • Phones: 8:00AM to 4:00PM (Monday – Friday)

*Dropbox available 24/7



  • Call (210) 230-6300 or 1 (800) 204-7905. Our phone system is automated and will prompt you to the appropriate staff.

  • Email

  • Fax (210) 227-2716

  • Office Location: 9725 Datapoint, San Antonio, Texas 78229

You may also inquire about subsidized childcare at any one of our Workforce Solutions Alamo Career Centers.

Click Here to go to the City of San Antonio’s Child Care Services webpage.



The following forms will be used to submit information to Workforce Solution’s Alamo Child Care Services (CCS) Program.  For additional assistance, please call (210) 230-6300


CCS Waitlist Form


CCS Redetermination Forms

 Until you receive notification by mail from Child Care Services, do not complete the Redetermination form.


CCS Intake Form

 Until you receive notification by mail from Child Care Services, do not complete the Intake form.


Employment Verification Forms


Status Change Form


Customer Service Survey – How Can We Improve?


Community Highlights: Share Your Story

  • We want to know how  Workforce Solutions Alamo has helped you and/or your family.  Please take a few minutes to tell us about how the program has assisted you in staying enrolled in school, graduating from high school or college, obtaining a certificate from a training program, helped in keeping you in your current job, getting a promotion, or something you would like to share.


If you’re having trouble accessing the online forms, please call CCS at (210) 230-6300.

Resources for Families

Services to Children with Disabilities

The purpose of the inclusion program is to create a positive child care environment for children with disabilities by providing technical support to CCS providers.  The parent(s), child care staff, and the Boards Early Childhood Specialist work as a team to determine how to best meet the needs of the child with a disability.


To be eligible for the inclusion program the child must meet the following definition for a child with a disability: A child who is mentally or physically incapable of performing routine activities of daily living within the child's typical chronological range of development. A child with a disability would require assistance in performing tasks (major life activity) that are within the typical chronological range of development, including but not limited to, caring for oneself; performing manual tasks; walking; hearing; seeing; speaking; breathing; learning; and working.


Workforce Solutions Vocational Rehabilitative Services assists people with disabilities to participate in their communities. For more information go to


Not eligible for Child Care Services (CCS)?

Dial 2-1-1 or visit if you need help finding food, housing, utilities, child care, crisis counseling and much more. 2-1-1 Texas is a free, anonymous social service hotline available 24 hours a day, 7 days a week, 365 days a year.


Other Child Care options available:

  • Head Start & Early Head Start programs provide free services to qualifying families.  Services include: early education, health, nutrition, parent involvement, and services for children with disabilities.  Learn more at

  • Pre-K 4 SA is a full-day prekindergarten program that also offers free afterschool care until 6:00 p.m. The program is highlighted by our experienced teachers, high quality curriculum, and bilingual education options. Students are provided healthy and delicious meals including breakfast, lunch, and snacks at no extra cost and transportation is also available.  Learn more at


Other Family Resources

  • Contact the CHIP/Medicaid Consumer Education Office at 1-877-543-7669 or go to CHIP covers the health care of children from birth through age 18 whose families earn too much to qualify for Medicaid.

  • Click here to learn more about the prevention and control of infectious diseases

  • Click here to learn more about child immunizations and infectious control

  • Click here for a list of Free and Low Cost Parenting Classes.

  • Help Your Child Succeed in Preschool: Build the Habit of Good Attendance. Early School Success goes hand in hand with good attendance!  For more information go to

  • Texas Child Care Solutions - resources for families from the State of Texas

  • Bright Futures Opens - health and prevention for infants, children, youth, and their families

  • Early Childhood Development - information and resources from the Administration for Children & Families

  • Act Early Texas! - screening tools on childhood development from the Children's Learning Institute

  • Zero to Three - a collection of the most popular parenting resources on play, sleep, discipline, and more

  • Parent Toolkit - track progress from Pre-K through high school

  • Choose My Plate - information on nutrition and healthy eating

  • Navigate Life Texas - resources for parenting children with special needs

  • Texas Project First - a project of the Texas Education Agency (TEA) providing information to families of students with disabilities

  • Children & Disasters - resources from the Federal Emergency Management Agency (FEMA) to support the disaster related needs of children in emergency preparedness


Training for Parents

The Texas AgriLife Extension Service, in partnership with the Department of Family & Protective Services, Child Care Licensing Division, offers quality online training for parents. Click here to view their current trainings. Topics include:

  • Handling Infants’ and Toddlers Challenging Behavior

  • Build Your Bones: Osteoporosis – Prevention and Treatment

  • What Parents Need to Know about Infant and Toddler Development

  • Healthy Eaters: Infant and Toddler Nutrition in the Home Environment

  • Infant and Toddler Social Emotional Development

  • Making Home a Place for Learning

  • Parent-Caregiver Communication in Child Care Settings

  • Selecting Child Care: A Guide for Parents

  • Safe Sleep: Strategies for Reducing the Risk of Sudden Infant Death


Workforce Centers

If you need to find employment, want a new job, or need job training, please visit a Workforce Solutions Center near you. If you are receiving Temporary Assistance for Needy Families (TANF) and need to find employment, you may be eligible for priority funding that enables you to find employment. Stop by and see all the services the centers have to offer. Click here to find a location.



How do I become a Child Care Services (CCS) provider?

Benefits of Becoming a CCS Provider

With your help, we can ensure qualifying children and families have access to childcare at an affordable cost. You will have the opportunity to strengthen families and your community by partnering with Workforce Solutions Alamo to provide child care to working families.  Once qualified, CCS children receive care by giving parents the option of choosing YOU as their Child Care Provider.


Once a CCS Provider

  • You will be assigned a designated staff member to work with.

  • You will be paid at the Board Maximum Reimbursement Rate or your Published Rate, whichever is lower.

  • You can apply to become a Texas Rising Star (TRS) provider and earn even higher reimbursement rates.

  • As a regular provider you will be paid 9 holidays per year. TRS Providers are paid 12 holidays per year.

  • Nationally Accredited? Some National Accreditations allow you to become TRS certified at the highest level immediately after submitting a TRS application.

  • You can increase diversity by serving more children from your community.

  • Mentors are available to providers interested in the Texas Rising Star (TRS) certification.



Workforce Solutions Alamo often offers some resources that can assist a Provider and its staff in reaching their highest professional potential.  Some resources may include, based upon availability:

  • T.E.A.C.H. scholarship fee assistance

  • Funding for the Child Development Associate (CDA) Credential™

  • Free or cost-effective training opportunities for you and your staff

  • Stipends, Grants and/or Scholarships

  • Material purchases


Potential CCS providers must:

  • Have a current license from the Texas Department of Family and Protective Services (DFPS) as a child care center, licensed child care home or a registered child care home or Operated and monitored by the United States Military Services. If you do not have a valid license; please contact Child Care Licensing at 210-337-3399.

  • Not have an outstanding balance owed to the CCS Program.

  • Not be debarred from any other State or Federal Programs.


Sign-Up Process

  1. Submit a Provider Packet online at or contact CCS for a paper packet

  2. Submit required documents:

    • License from Child Care Licensing

    • Published rates on Letter Head

    • Document to validate ownership of the child care facility (DBA or Assumed Name Certificate)

    • Federal Employer Identification (EIN) or Social Security card (absent an EIN)

    • Current Texas driver’s license (for Child Care Homes)

    • Parent Handbook that relates to your services

    • Signed letter from current bank to validate account owner (include routing and full account number)

    • W9 Form  

  3. CCS Provider staff will review the forms for accuracy and completion. 

  4. The Rate Calculation Worksheet will be completed by CCS staff and sent for signature. 


Note: Documents not submitted through the online form can be submitted by: faxing to (210) 277-2718, e-mailing to or bringing/mailing clear copies to 1499 Hillcrest Dr. Suite 103, San Antonio, 78228.


Return documents by postal mail, email, in person or fax:

Child Care Services (Attn: Provider Services )

9725 Datapoint

San Antonio, TX  78229

Fax (210) 277-2718

Once the provider packet and documents have been received; a review process will be initiated.  If anything is needed; you will be contacted.  You may view a copy of the Provider Regulated handbook here.


  • Infant – 0 to 17 months

  • Toddler – 18 to 35 months

  • Preschool – 36 to 71 months

  • School-age – 72 months until the child’s 13th birthday

Current Maximum Reimbursement Daily Rates.


Texas Rising Star


TRS Provider certification is a process for improving the quality of child care services provided in Texas. A TRS Provider is a child care provider that has an agreement with Child Care Services (CCS) to serve Texas Workforce Commission (TWC) subsidized children and that voluntarily meets requirements that exceed the State’s Minimum Licensing Standards for child care facilities. The TRS certification system provides graduated levels of certification as providers meet progressively higher certification requirements. Certification as a TRS Provider is available to Licensed Center, Licensed Child Care Home, and Registered Child Care Home providers who meet the certification criteria. The process improves the quality of child care provided, not only to TWC subsidized children, but to all children enrolled in certified facilities. TRS certified providers are eligible for an enhanced reimbursement rate.

Click here for TRS Guidelines.

Quality Partnership Initiative

The Quality Partnership Initiative is designed to increase the number of and access to high-quality early education and school-age care in the Alamo region.  We focus on child care program support through quality mentoring, training, and education in order to help your program reach its goal of achieving and maintaining Texas Rising Star Certification.  The benefits of our program include one-on-one mentoring, technical assistance, priority for professional development opportunities, as well as financial incentives.  To get started on a path of continuous quality improvement, please click on the links for the provider letter and mentoring application.

Submit Online Interest Form

Guidelines to Receive Mentoring

Mentoring Application

Please call 210-582-1554 or email if you’re interested in becoming a TRS provider in the Alamo region.


Training Opportunities & Resources

  • Go to the ReadyKidSA website Click “Provider Resources”, then click on “Professional Development Calendar”.

  • Go to the Family Service Association’s website at Click on “Our Services”, then “Child Care Resource & Referral”, then “Providers”.

  • Go to the San Antonio Association for the Education of Young Children at Click on Calendar.

  • Go to the Family & Consumer Science section of the Texas Cooperative Extension’s website at You may also contact the Extension agent at (210) 467-6575 for Bexar County, (830) 257-6568 for Kerr, Kendall, Gillespie, Bandera & Medina Counties. Call (512) 393-2120 for Guadalupe & Wilson counties.

  • Go to the Southern Early Childhood Association’s website at

  • Go to the National Association for Regulatory Administration’s website at

  • Go to the National Child Care Association’s website at or call 1-800-543-7161.

  • Go to the National Association for Family Child Care’s (NAFCC) website at

  • Go to the Texas Licensed Child Care Association’s website at

  • Go to the Council for Professional Recognition’s website at

  • Go to Texas Early Care and Education Career Development System- TECECDS ( for the Texas Trainer Registry, which is a database of qualified trainers all across Texas in the early childhood field.

  • Go to Texas Agrilife Extension website at

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© 2020 Workforce Solutions Alamo


Workforce Solutions Alamo is an equal opportunity employer and program provider. Auxiliary aids and services are available upon request to individuals with disabilities.

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