Etech Hybrid Hiring Event

PARTICIPATING EMPLOYER: Etech

Call Center Sales Representatives | WorkInTexas Job #: 14982615 | WorkInTexas - Job Details

Call Center Sales Representative

Come in and work with us at our San Antonio, TX location!

We are looking for fun and enthusiastic full time Call Center Representatives to help
assist customers in finding solutions to retain and right-size their cable TV & internet
accounts. These representatives must be patient and love helping others, all while
taking inbound calls.
A positive attitude and ability to multi-task is a must!
No call center experience? No problem, WE WILL TRAIN YOU!!

If you lack previous call center experience, we offer paid training, coaching and
continuation training throughout your tenure to advance your skills. No certifications or
degrees are required! Applicants should have excellent verbal communication skills.
The position requires regular attendance and timeliness.

Duties include:
• Manage large amounts of inbound calls/outbound in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide
solutions and/or alternatives
• Seize opportunities to up sell products when they arise
• Build sustainable relationships and engage customers by going the extra mile
• Keep records of all conversations in our call center database in a
comprehensible way
• Meet personal/team daily, weekly and monthly goals
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree or equivalent

What can Etech offer YOU?
• Servant Leadership culture – we are here to support your success
• Career Development and personal growth opportunities
• Fun atmosphere with unique contests and incentives
• Lucrative comp plan
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Flexible Spending Account
• Paid time off
• Paid training
• Tuition reimbursement
• Daycare reimbursement
• Daily Pay