Important Resources for Families

Welcome to the Family Resource Page!

On this page you will find information about:

  • Resources and referrals in the community
  • Types of child care available
  • Child care providers that meet quality standards
  • Child care health and safety information

Not eligible for Child Care Services (CCS)?

Dial 2-1-1  or visit if you need help finding food, housing, utilities, child care, crisis counseling and much more. 2-1-1 Texas is a free, anonymous social service hotline available 24 hours a day, 7 days a week, 365 days a year.

Other Child Care options available:


Head Start & Early Head Start programs provide free services to qualifying families.  Services include: early education, health, nutrition, parent involvement, and services for children with disabilities.  Learn more at


Pre-K 4 SA is a full-day prekindergarten program that also offers free afterschool care until 6:00 p.m. The program is highlighted by our experienced teachers, high quality curriculum, and bilingual education options. Students are provided healthy and delicious meals including breakfast, lunch, and snacks at no extra cost and transportation is also available.  Learn more at

Child Care Licensing

Find information on health and safety requirements, the prevention and control of infectious diseases (including immunizations), building and physical premises safety, minimum health and safety training appropriate to the provider setting, and the regulatory compliance history of child care providers.  Go to

Local child care licensing phone numbers:

  • New Braunfels (210) 337-3399
  • San Antonio (210) 337-3399
  • Kerrville (210) 337-3399

Child Care Options

You have the option to choose the provider type that best meets your child care needs.  Provider types include:

  • Licensed child care centers
  • Licensed child care homes
  • Registered child care homes
  • Relative providers (Relatives are required to undergo background checks and list with Child Care Licensing)

To learn more about these provider types, visit Child Care Licensing at

Choosing a Quality Child Care Provider

Choosing a high quality program can have a significant impact on your child’s readiness for success in kindergarten and later grades. Children who attend high quality programs can make significant gains in their knowledge, skills, and abilities.  In Texas, child care programs can pursue higher quality through several avenues.  Texas Rising Star is one of these options for child care providers, and for parents looking for high quality child care for their children.  Additionally, child care providers participating in the Texas School Ready! grant program provide quality child care services focusing on preschool children.

You can find more information at: Texas Child Care Solutions

Click here to view the providers within the Alamo Area who meet Quality Child Care Standards

Texas Rising Star

The Texas Rising Star (TRS) program is a voluntary, quality based child care rating system of child care providers participating in the Texas Workforce Commission’s subsidized child care program.  TRS certification is available to Licensed Center and Licensed and Registered Child Care Home providers who meet the certification criteria.  The TRS Provider certification system offers three levels of certification (Two-Star, Three-Star, and Four-Star) to encourage providers to attain progressively higher certification requirements leading to a Four-Star level.

You can find more information about TRS providers here.

Children with Disabilities

Other Family Resources

  • Contact the CHIP/Medicaid Consumer Education Office at 1-877-543-7669 or go to CHIP covers the health care of children from birth through age 18 whose families earn too much to qualify for Medicaid.
  • Click here to learn more about the prevention and control of infectious diseases
  • Click here to learn more about child immunizations and infectious control
  • Click here for a list of Free and Low Cost Parenting Classes.
Translate »